170 l Liat Lavie Customer Relations Manager [email protected] +972-3-9602547 +972-52-5337379 Michal Mor Customer Relations Manager [email protected] +972-3-9602511 +972-54-335-4144 Gili Boker Pricing Manager & Market Analyst [email protected] +972-3-9602507 +972-52-8477507 Etty Levin Licensing & Royalty Administration [email protected] +972-3-9602577 +972-52-6086016 MEET OUR CUSTOMER SERVICE & SUPPORT TEAM Delivering Convenience and Flexibility Together Online Ordering System Our online ordering system is designed for your convenience, ensuring that placing and managing orders is both quick and effortless. • Place new orders • Update existing orders • EDI connection for faster service • Access real time availability • Placing stand by orders Contact our team today to start ordering through our user-friendly online system. Flexible Ordering Protocol FIRST CUTOFF Until Tuesday, one week before the shipment date, new orders and changes can be made, until 5 pm EST. LATE ORDERS Until Friday the week before shipping, new orders can be made until 5 pm EST. STAND BY If product is not showing available, a standby order can be placed by EDI or requested by email. Our customer service team will review and respond within 48 hours. Order Terms • Minimum Orders - 2,000 URC's & 100 per variety • Annuals, Perennials and Floresta™ foliage can be combined to same order. Foliage will ship in a separate box from annuals and perennials • Stand by orders will be answered within 48 hours
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